Shipping policy
Shipping Policy for Ducky Decoy
Introduction
Thank you for shopping with Ducky Decoy. We strive to provide timely and efficient shipping services to enhance your shopping experience. Below you will find our shipping policy which has been designed to ensure a smooth delivery process.
Shipping Options
We offer various shipping options to meet your needs:
- Standard Shipping: Arrives within 5-7 business days.
- Expedited Shipping: Arrives within 2-3 business days.
- Overnight Shipping: Arrives the next business day.
Shipping charges for each option will be calculated and displayed at checkout based on your delivery location and the size/weight of your items.
Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. An order confirmation email will be sent after your order is placed, and a shipping notification will be sent once your order has shipped.
Domestic Shipping
We currently ship to all 50 states in the U.S. Shipping times may vary based on your location but are generally as specified in our shipping options.
International Shipping
At this time, we do not offer international shipping. We are focused on providing the best service possible within the United States and hope to expand our shipping options in the future.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and link to track your package online.
Shipping Liability
Ducky Decoy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns, Exchanges, and Refunds
For information about returns, exchanges, and refunds, please refer to our Return and Refund Policy.
Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time without prior notice. Please review it periodically.
Contact Us
If you have any questions about this shipping policy or your order, please contact us at support@duckydecoy.com.